Refund policy

# Refund Policy

## 90-Day Money-Back Guarantee

At Elyndra™, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return your item within 90 days of delivery for a refund.

To be eligible for a return:

- Your return request must be submitted within 90 days of receiving your order.
- The item must be returned in reasonable condition.
- Proof of purchase may be required.

To start a return, please contact us at support@elyndraskn.com.

## Damages and Issues

Please inspect your order upon delivery. If your item is defective, damaged, or if you receive the wrong product, contact us as soon as possible at support@elyndraskn.com so we can resolve the issue promptly.

## Return Process

To initiate a return, email our support team with:

- Your order number
- Reason for return
- Photos (if applicable)

Once your return request is approved, we will provide return instructions.

## Refunds

After we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or payment provider.

## Exchanges

We currently do not offer direct exchanges. If you would like a different product, please return the original item and place a new order.

## Contact Us

If you have any questions regarding returns or refunds, please contact us at:

support@elyndraskn.com