Shipping policy

# Shipping Policy

## Our Commitment to Delivery

At Elyndra™, we are committed to ensuring that your order is processed, shipped, and delivered as quickly and securely as possible. We work closely with our shipping partners to provide a smooth and reliable delivery experience.

## Order Processing

Orders are typically processed within 1–2 business days after purchase.

Please note that processing times may be slightly extended during holidays, promotional periods, or due to unforeseen circumstances.

## Estimated Shipping Times

Delivery times may vary depending on your location. Our average shipping times are:

- United States: 5–8 Business Days
- Canada: 5–8 Business Days
- United Kingdom: 5–8 Business Days
- Australia: 5–8 Business Days
- New Zealand: 5–8 Business Days
- Rest of the World: 7–10 Business Days

Please note that these are estimated delivery timeframes and are not guaranteed.

## Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees determined by the destination country.

These charges are the responsibility of the customer. Elyndra™ is not responsible for customs-related delays or fees imposed by local authorities.

## Shipping Responsibility

Once your order has been shipped, it becomes the responsibility of the shipping carrier.

While we will gladly assist with delivery-related issues, Elyndra™ cannot be held responsible for delays, lost packages, stolen packages, or delivery issues that occur after the package has been handed over to the carrier.

If you experience a shipping issue, please contact the carrier directly using your tracking information.

## Incorrect Shipping Information

Please ensure that all shipping information is entered correctly at checkout.

Elyndra™ is not responsible for orders shipped to addresses entered incorrectly by the customer.

## Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

Please allow up to 48 hours for tracking information to update after shipment.

## Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

support@elyndraskn.com